You are not logged in.

Dear visitor, welcome to Tools & Services for CSV and XML Data. If this is your first visit here, please read the Help. It explains in detail how this page works. To use all features of this page, you should consider registering. Please use the registration form, to register here or read more information about the registration process. If you are already registered, please login here.

Lisa

Customer Relations Coordinator

  • "Lisa" started this thread
  • Send private message

1

Wednesday, May 14th 2014, 1:43pm

Direct debiting no longer available as payment method (14.05.2014)

Unfortunately, the payment option of direct debiting will not be offered any longer, starting from February. This payment method is not accepted by banks anymore, since their changeover to SEPA took place in the beginning of February. Therefore, we needed to do some changes in several shop accounts of our customers, concerning the payment method (previously announced by personal mail in late 2013). If you have questions to possible changes that were made in your account, please contact our customer support by phone or email. Thank you for understanding.